Troubleshooting

### "API Key ditolak" (API Key rejected) - Make sure your API key is correct and active - For Groq: verify the key starts with `gsk_` - For Cloudflare: ensure your API token has **Workers AI: Run** permission - Try creating a new API key from your provider's dashboard ### "Failed to process image" - The image may be too large (max 10 MB) - The file format may not be supported (use JPEG, PNG, or WebP) - Try resizing the image manually before uploading ### "AI tidak memberikan respon" (No response from AI) - The AI engine may be experiencing downtime — try another engine - Check your internet connection - If using a custom endpoint, verify the URL is correct and accessible ### Rate limit errors - Increase the **delay between requests** in Settings (try 3–5 seconds) - Switch to a different AI engine temporarily - Check your engine's dashboard for current rate limits ### Images appear blurry or low quality - Adogen automatically resizes images to 1024px wide to save bandwidth - The AI analyzes the content, not the resolution — metadata quality should not be affected - If needed, use a higher resolution original in your final Adobe Stock upload ### Regenerate button not working - The regenerate function uses the same engine and API key as the original generation - If your API key has changed, regenerate may fail — delete the item and re-upload the image - If the error persists, try switching engines and generating again ### History is empty after browser restart - History is stored in localStorage and may be cleared if you use private/incognito mode - Some browser extensions or cleaners may remove localStorage data - Make sure you're using the same browser and profile ### Nothing happens when I click Generate - Check if you're in Text mode and haven't entered a description - Check if you're in Image mode and haven't uploaded any images - Verify that your API key is filled in (or you're using a free engine) - Look for an error message in the UI ### Still having issues? If your problem isn't listed here, try: - Switching to a different AI engine - Clearing your browser cache and reloading - Checking the browser console (F12) for error messages

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|6 Juni 2026

Solutions for common issues when using Adogen.

“API Key ditolak” (API Key rejected)

Make sure your API key is correct and active
For Groq: verify the key starts with gsk_
For Cloudflare: ensure your API token has Workers AI: Run permission
Try creating a new API key from your provider’s dashboard

“Failed to process image”

The image may be too large (max 10 MB)
The file format may not be supported (use JPEG, PNG, or WebP)
Try resizing the image manually before uploading

“AI tidak memberikan respon” (No response from AI)

The AI engine may be experiencing downtime — try another engine
Check your internet connection
If using a custom endpoint, verify the URL is correct and accessible

Rate limit errors

Increase the delay between requests in Settings (try 3–5 seconds)
Switch to a different AI engine temporarily
Check your engine’s dashboard for current rate limits

Images appear blurry or low quality

Adogen automatically resizes images to 1024px wide to save bandwidth
The AI analyzes the content, not the resolution — metadata quality should not be affected
If needed, use a higher resolution original in your final Adobe Stock upload

Regenerate button not working

The regenerate function uses the same engine and API key as the original generation
If your API key has changed, regenerate may fail — delete the item and re-upload the image
If the error persists, try switching engines and generating again

History is empty after browser restart

History is stored in localStorage and may be cleared if you use private/incognito mode
Some browser extensions or cleaners may remove localStorage data
Make sure you’re using the same browser and profile

Nothing happens when I click Generate

Check if you’re in Text mode and haven’t entered a description
Check if you’re in Image mode and haven’t uploaded any images
Verify that your API key is filled in (or you’re using a free engine)
Look for an error message in the UI

Still having issues?

If your problem isn’t listed here, try:

Switching to a different AI engine
Clearing your browser cache and reloading
Checking the browser console (F12) for error messages